Navigating Client Development in a Virtual World
Bring your questions and concerns, and be ready to actively participate!
VIRTUAL MEETING - Meeting link provided in registration confirmation email.
Due to COVID-19, firms were thrown overnight into a virtual world to keep projects moving and build client relationships. Developing and deepening client relationships, along with identifying new opportunities, is key to AEC firms’ continued growth and success. As we look ahead toward the coming weeks and months, how can you continue to connect with existing and potential clients?
In this interactive and conversational workshop, participants will be equipped with basic techniques to enhance their virtual client development activities. Bring your questions and concerns, and be ready to actively participate.
Anybody who has client-facing conversations should participate:
- Business Development Professionals
- Marketing Professionals
Donna J. Corlew FSMPS, CPSM is the Chief WIT* Officer at C*Connect. Driven by a passion for coaching and helping others identify and maximize their unique talents and expertise, C*Connect works with firms across the US -- small, medium, and large -- to focus strategic vision and market research, grow connections and chemistry with clients and targets, and help seller/doers and marketing/business development teams to thrive and win profitable work. Clients benefit from a robust network developed over three decades in almost every geographic market and service needed to effectively grow their business.
Donna achieved the designation of Certified Professional Services Marketer (CPSM) through the Society for Marketing Professional Services (SMPS) in 1993 and elevated to the status of Fellow of the Society in 2004. Active in SMPS since 1987 on local and national levels, Donna served as Society President in 2007-2008 and currently serves as Trustee on the SMPS Foundation board. She received the Society’s highest honor, the Weld Coxe Marketing Achievement Award, in 2019.
Barbara Shuck, FSMPS, CPSM gets marketing for engineering firms. It IS a lot to think about, and you shouldn’t have to worry about it. It’s why she uses more than 25+ years of architectural/engineering/construction (A/E/C) marketing expertise to help you focus on what you do best: delivering superior design and construction services to valuable clients. Barbara helps clients with internal communication and initiatives, and external efforts that win work through compelling and persuasive content and messaging.